Our pledge to you our valued client is to get you certificates of insurance within one hour of your request. Note that only you our insured, are permitted to request proof of coverage. The actual request for proof will be placed in your file.

As our client, you have two options for receipt of this document: 1) written request from you 2) you can issue the document yourself. Either of these options will insure a correct and prompt delivery of your proof of coverage.

A written request - via email or fax: This request must have your “Insured Name” as your policy is issued, with contact information including the return email or fax you need the document sent to, as well as a complete name and address of your certificate holder(s) to be processed, no exceptions.

Email requests to: certs@lombardstreetgroup.com or fax to: (954)426-1907

Contact your Lombard Street Group representative or our Customer Service department to create a user name with password to issue your own proofs of coverage at our website via CSR/24 at www.lombardstreetgroup.com . You must have a valid email address to participate in this option.

Together with you, we can get these important documents issued in a prompt, efficient manner. Thank you for your cooperation and for allowing us to serve you.